Terms and conditions

  • Quotes are free and represent an estimate of the final costs based upon the initial consultation and assessment.
  • Quotes are valid for 30 calendar days from the date on the quote, unless stated differently.
  • Only written or electronic confirmation of quotes will be accepted as a valid offer to purchase.
  • Quotes are subject to invoice and payment terms as indicated.
  • For work to commence, a non-refundable deposit of 50% is required, in addition to written confirmation of the quote.
  • The remaining 50% is due on completion and approval of the work.
  • Client site meetings will be billed for at an hourly rate plus transport costs.
  • Hosting fees will be billed directly to the client.
  • If a project is cancelled at any time, all work in progress will be calculated and invoiced.
  • For bigger projects, certain allowance must be made for scope creep – this being any design facet / functionality not clearly defined in the original quote that can affect the final delivery of the project. If this is significant enough to involve a re-costing, the project will be halted and a new agreement drawn up.
  • If feedback or content readjustments affect the completion date of a project, timelines will be adjusted accordingly.
  • All invoices are payable within 7 days of invoice date.
  • Interest of 10% per month will automatically be charged on all work not paid for within 7 days of invoice.
  • Invoices for hosting fees not paid within 7 days of invoice date will result in the site being taken offline.
  • All work remains the property of WebWeaver until final payment is received.
  • Should you for any reason delay the supply of information necessary for completion of the work, as accepted in the quote, for a period exceeding 30 days, you will be invoiced in full for work completed to that date.